Privacy policy

Last updated: 1 July 2026

This Privacy Policy explains how Tayler TCG, the trading name of Tayler TCG Ltd, a company registered in England & Wales (Company No. 17300605, VAT No. 523 3632 15) ("we", "us", "our"), collects, uses and protects your personal data. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You can contact us about your personal data at support@taylertcg.com.

What data we collect

We collect information you provide when you place an order, create an account, or contact us. This includes your name, billing and delivery address, email address, telephone number, and order history. We also collect technical data such as your IP address, device and browser information, and details of how you use our site, primarily through cookies. We do not store full payment card details; card payments are processed securely by our payment provider.

How we use your data and our lawful basis

We use your data to: fulfil and deliver your orders and process payments (performance of a contract); respond to your enquiries and provide customer support (legitimate interests); meet our legal and accounting obligations (legal obligation); and, where you have opted in, send marketing communications (consent). You can withdraw marketing consent at any time using the unsubscribe link or by contacting us.

Cookies

Our site uses cookies to operate the store, remember your basket, and analyse site usage. You can manage non-essential cookies through the cookie banner or your browser settings. Disabling some cookies may affect site functionality.

Sharing your data

We share personal data only with parties who help us run our business, including our e-commerce platform (Shopify), payment processors, and delivery couriers, strictly as needed to fulfil your order. We do not sell your personal data. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

How long we keep your data

We retain order and transaction records for 6 years to meet UK accounting and tax requirements. Account and marketing data is kept until you close your account or withdraw consent.

Your rights

You have the right to access, correct, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. To exercise any of these rights, contact us at support@taylertcg.com. We will respond within one month.

Complaints

If you have concerns about how we handle your data, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Data protection enquiries: support@taylertcg.com.